Virtual receptionist for the phone
Answers calls when you're with a client, offers free slots, books the appointment and confirms it by WhatsApp. It says it's a virtual assistant and passes anything it can't handle to a person.
AI for hair salons, barbershops and beauty centres
You can't pick up the phone with scissors in your hand. Between clients, missed calls and unanswered messages pile up, and your diary relies on an app that charges you for clients who were already yours. STAKKER SYSTEMS builds AI virtual receptionists that answer calls and WhatsApp, book appointments into your diary and send reminders, so you don't lose bookings while you work.
What usually fails
- Calls you can't answer while you're with a client: the booking is lost.
- A WhatsApp full of "do you have a slot on Saturday?" messages that get answered late, at night.
- No-shows that leave gaps in the diary that nobody fills.
- Booking apps that charge you commission on clients who were already coming to your salon.
- Google reviews that go unanswered for lack of time.
What we build
Commission-free bookings by WhatsApp
The client messages you, picks a service and a time in the conversation, and the appointment goes into your diary. No commission: the client and their details belong to the salon.
Reminders and gaps that get filled
A reminder before the appointment, with the option to confirm or change it. If someone cancels, the slot can be offered to someone who was waiting.
Review replies and Google profile
Alerts for new reviews and a draft reply in your tone of voice. A well-kept Google profile so people in your neighbourhood can find you.
Use cases
A call with your hands full
You're colouring a client's hair and the phone rings. The virtual receptionist answers, offers Thursday at 17:00, books the appointment and sends the confirmation by WhatsApp.
A message at 23:00
A client writes late at night asking for a cut and colour. The assistant asks what it needs to know, offers times and pencils the appointment in. You see it all sorted in the morning.
A cancellation that doesn't leave a gap
A client cancels from the reminder. The slot is offered to another client who had asked to be told if anything came up.
What to automate first
- Answering the phone while you're with a client and booking appointments.
- WhatsApp bookings with confirmation and reminders.
- Repeat questions: opening hours, services, how to get there, whether there's a slot today.
- Alerts and draft replies for reviews.
What not to automate yet
- Diagnoses or recommendations for hair or beauty treatments: these come from the professional.
- Quotes for bespoke services (brides, long treatments): better done in person.
- Client complaints: the AI logs them and alerts you, but the salon resolves them.
How the flow looks
- The client calls or messagesBy phone, WhatsApp or Instagram, at any time.
- The assistant respondsAsks which service they want, offers free times and answers questions using the salon's information.
- Appointment in your diaryThe appointment goes into your diary and the client receives a confirmation. No commission per client.
- ReminderBefore the appointment, a reminder with the option to confirm, change or cancel.
- AfterwardsAlerts for new reviews with a draft reply.
Risks to watch in this sector
- Clients must be told they're talking to a virtual assistant, and always be offered the chance to speak to a person.
- Promotional messages (offers, campaigns) need prior consent; messages about the appointment itself don't.
- Photos or details about beauty treatments can be sensitive data: the system doesn't ask for or store them.
What we build it with
AI phone agent, WhatsApp chatbot, Local SEO and Google Business Profile, Your current diary or one of our own
Frequently asked questions
Does it work for a small hair salon or a one-person barbershop?
Yes. That's where it makes the most difference: if you work on your own, nobody answers the phone while you're with a client. The assistant answers and books appointments for you.
Do I have to give up the booking app I use?
No. You can keep it and still receive the bookings that come in by phone and WhatsApp yourself, commission-free. It's your call.
Do clients know it's an AI?
Yes. It introduces itself as the salon's assistant and, if the client prefers, passes the message on to a person.
What happens if someone doesn't turn up?
A reminder with the option to cancel helps people let you know in advance. If they cancel, the slot can be offered to another client.
Does it work with my Google profile?
Yes. We help you keep your profile in good shape and reply to reviews, which is what people look at most when choosing a salon.
How do we get started?
With a free diagnostic: we look at how bookings reach you today and tell you what to set up first, with no obligation.
To understand the terms
What is an AI virtual receptionist?, Answering calls with AI, What is an AI agent for WhatsApp?